Terms and conditions

Standard booking and cancellation conditions
To garantee a reservation, a credit card number is automatically requested

• Any modification of the reservation, partial or total cancellation must be made in writting.
• A apyment of 100 % of the total amount of the reservation is charged at the time of booking.
• At D-30 : the deposit of 30 % is retained.
• At D-20 : the deposit of 50 % off high season periods are retained.
• At D-15 : in case of cancellation, 100 % of the stay is charged.
• In case of no-show, 100 % of the stay is charged.
• Any stay started is entirely due.

 
Special conditions for the New Year’s Day and the UTMB

• For any reservation that straddles this period, the total amount of the stay will be requested when booking.
• Not cancellable and non-refundable.